One monthly price. No per-minute surprises.
Every plan includes 24/7 call answering, SMS text-back on missed calls, appointment booking, and a unified inbox. Pick the one that matches how many calls your business actually gets.
Simple, transparent, no contracts.
Cancel anytime. Overage minutes billed at fair per-minute rates so there are no surprises.
Starter
Solo operator. Single number, single calendar.
- 200 call minutes per month
- Inbound bookings to native calendar
- Missed-call SMS text-back
- Recording and transcript on every call
- Email support
Growth
Small team with multiple staff or services.
- 600 call minutes per month
- Everything in Starter, plus:
- Multiple staff and resources
- Variable-duration services
- Forward-to-cell with voice fallback
- Priority email and SMS support
Pro
Multi-resource shops, classes, quote-first jobs.
- 1,500 call minutes per month
- Everything in Growth, plus:
- Recurring appointments
- Class and group bookings
- Quote-first jobs with callback flow
- Phone support
All plans include a local Twilio number, A2P 10DLC registration, and mandatory recording disclosure. Annual plans available. Ask during your demo.
Common questions.
The objections we hear most on sales calls. Real answers, no hedging.
Will she sound like a robot?
No. PorchBell uses natural conversational speech, handles interruptions, and adapts tone to the caller. Most people don't realize they're talking to an automated voice unless they're told. We send you a recording of every call so you can hear for yourself.
What happens if she can't answer a question?
She transfers to your cell, takes a callback request, or does whatever you've told her to do for that scenario. You set the rules in the dashboard. She doesn't make things up.
Can I have it forward to my cell first?
Yes. Set a ring duration in the dashboard. If you don't pick up in time (or you decline), PorchBell takes the call. You can also set after-hours-only, always-on, or simultaneous ring.
Does it work with my existing phone number?
Yes. We port your existing number for free, or you can keep it and forward unanswered calls to a new local number we set up. Most businesses keep their existing number. Porting takes about a week.
What if my customer wants to talk to a human?
PorchBell listens for that. If a caller asks for a human, says they don't want to talk to a bot, or sounds frustrated, she transfers or takes a callback automatically. You can also customize the trigger phrases.
How does billing work for call minutes?
Each plan includes a monthly minute allowance. Overage is billed at a flat per-minute rate (varies by plan). You'll get an email at 80% of your allowance so there are no surprises.
Do you work outside Brevard County?
Yes. We're based in Melbourne, FL and started locally, but the product works anywhere in the US. Local Florida customers get free face-to-face setup; everyone else gets a video onboarding.
Is my data secure?
Yes. Recordings and transcripts are encrypted at rest, scoped per business with row-level security, and never used to train any model. You can export or delete everything from your dashboard.
Get on the launch list.
We open up new verticals one at a time. Tell us what kind of business you run and we'll let you know when PorchBell is ready for you.
Hear PorchBell answer a real call.
15 minutes. We'll show you PorchBell handle a live call for your kind of business, and walk you through what setup looks like.
hello@porchbell.com · Melbourne, FL