Book the next groom without putting the dog down.
PorchBell picks up every call, remembers pet names, and texts back missed callers. Built for groomers, daycare, boarding, and walkers in small shops across the US. $49 a month. No per-minute surprises.
The dogs are your job. The phone is your problem.
Pet services live on careful, hands-on time. Here's where most shops bleed bookings.
You're elbow-deep in a doodle, the phone keeps ringing.
Every grooming session needs your full attention. Mae picks up so you don't have to put down the clippers (or the dog).
Repeat clients want you to remember Bailey by name.
Mae greets returning callers warmly and pulls up their pet's history. New patient? Old patient? She knows the difference.
Boarding inquiries die in voicemail.
Holiday-week boarding calls don't wait. Mae books them on the spot or texts the caller back if you'd rather screen first.
Spanish-speaking pet parents fall through.
Mae auto-detects English or Spanish on the first hello. No menu, no language barrier, no lost booking.
What Mae actually does for you.
Books grooms, walks, and stays in real time
Configure your services, durations, and weekly availability once. Mae checks your calendar and offers real slots. Syncs to Google Calendar if you use it.
Recognizes pet parents by their dog's name
Mae remembers Bailey, Max, and Cooper. Returning callers feel known, not processed. Configurable from a subtle nod to a full 'welcome back, Max.'
Texts back every missed call
Caller hangs up before Mae picks up? They get a friendly SMS in seconds. Most reply within the minute.
Filters by service before booking
Big dog? Senior dog? Specific cut? Mae asks the qualifying questions you'd ask, so the slot you book is the slot you can actually handle.
Sounds like your shop, not a robot
Mae greets callers with your business name, knows your services and prices, follows your rules. You set the rules once in the dashboard.
Recording disclosure baked in
Every call opens with the mandatory disclosure. Two-party consent compliant in Florida and all 50 states.
Simple, transparent, no contracts.
Cancel anytime. Overage billed at $0.15/min, flat across all plans. No tiered escalation, no surprises.
Starter
Solo operator. Single number, single calendar.
- 200 call minutes per month
- Inbound bookings to native calendar
- Missed-call SMS text-back
- Recording and transcript on every call
- Email support
Growth
Small team with multiple staff or services.
- 600 call minutes per month
- Everything in Starter, plus:
- Multiple staff and resources
- Variable-duration services
- Forward-to-cell with voice fallback
- Priority email and SMS support
Pro
Multi-resource shops, classes, quote-first jobs.
- 1,500 call minutes per month
- Everything in Growth, plus:
- Recurring appointments
- Class and group bookings
- Quote-first jobs with callback flow
- Phone support
All plans include a local Twilio number, A2P 10DLC registration, and mandatory recording disclosure. Annual plans available. Ask during your demo.
Andrei Cabrera, founder
Local founder, hands-on support. Face-to-face setup if you're in Brevard County. Video onboarding anywhere else in the US. Either way I do it myself.
Recording disclosure baked in
Every call opens with a mandatory disclosure clause. Two-party consent compliant in Florida and every US state.
A2P 10DLC registered
SMS flows through registered brand and campaign IDs. No carrier filtering, no message drops.
Your data, your control
Recordings and transcripts live in your dashboard. Export or delete anything, anytime. No model training on your data.
Common questions.
The objections we hear most on sales calls. Real answers, no hedging.
How fast can I get up and running?
Most businesses are live the same day they sign up. We pick a phone number with you, walk you through your services and hours, and run a test call together. If you want a full white-glove setup, we will do that in person if you are in Brevard County, or by video call anywhere else.
Does it work with my existing phone number?
Yes. Two options: keep your existing number and forward unanswered calls to a new local number we set up, or port your number to us for free. Most businesses keep their existing number on day one. Porting takes about a week and costs nothing.
What do I need to provide to get started?
Your business name, your service list with rough pricing, your hours, and how you want missed calls handled. We bring everything else. You do not need any new hardware, app, or carrier change.
Will she sound like a robot?
No. Mae uses natural conversational speech, handles interruptions, and adapts her tone to the caller. Most people do not realize they are talking to an automated voice unless they are told. We send you a recording of every call so you can hear for yourself.
What happens if she cannot answer a question?
She transfers to your cell, takes a callback request, or does whatever you have told her to do for that scenario. You set the rules in the dashboard. She does not make things up.
Get on the launch list.
We open up new verticals one at a time. Tell us what kind of business you run and we'll let you know when PorchBell is ready for you.
Hear PorchBell answer a real call.
15 minutes. We'll show you PorchBell handle a live call for your kind of business, and walk you through what setup looks like.
hello@porchbell.com · Melbourne, FL