Mae took 15 calls for us last week and booked 7. I haven't picked up the phone myself in days. The missed-call texts get answered before I'd even know I missed the call.
Domex Lawn Care
Lawn care · Brevard County, FL
24/7 voice receptionist · habla españolNever miss another
Never miss another
customer call.
That's Mae picking up so you don't have to. A real call, booked in 62 seconds.
15-min demo
No credit card
Same-day setup
Bilingual EN/ES
Real call · 62 sec
DX
Domex Lawn Care
Brevard County, FL · live PorchBell line
Tap to play. 62 sec.
Mike calls Domex Lawn Care for weekly mowing. Mae offers three real slots and books Thursday at 9 AM.
35 seconds
See how Mae works
A caller, a booking, and a text confirmation. English or Spanish, on your calendar or in the system you already use.
Why we exist
Built in Florida for local service businesses.
The big national answering services were built for big national companies. They quote per-minute pricing, lock you into setup fees, and serve every industry the same way. The newer voice tools were built for tech-savvy users who can wire up an integration.
Neither was built for the plumber, the stylist, or the dog groomer two blocks over. So we built PorchBell.
A 24/7 voice receptionist with a real persona, real booking logic for real service businesses, and a flat monthly price you can read off the sign on a truck.
24/7
Always answering
1st ring
Picks up on the first ring
EN + ES
Bilingual, auto-detected
Every call
Recorded and transcribed
The problem
A missed call is often a lost job.
You are on the truck, in the chair, or in a session. The phone rings and you cannot answer. Here is what usually happens next.
Voicemail
is where many callers hang up
Many people will not leave a message. They move on to the next listing in the search results.
Callbacks
often come too late
Even when a caller leaves a voicemail, they may have booked someone else by the time you call back.
One tap
to the next business
On Google or Apple Maps, your competitor is the next tap away. The business that picks up usually wins the job.
Want the math against your own call volume? Book a demo and we'll pull the numbers from your existing line.
How it works
Three simple steps with no phone menus.
No app to download, no new system to learn, no “press 1 for sales” trees that frustrate every customer who calls.
1
Caller dials your business number
Your existing number, or a new local one we set up. The phone rings on your cell first if you want a chance to grab it.
2
PorchBell picks up when you can't
Trained on your services, hours, and FAQs. Auto-detects English or Spanish on the first hello, with no menu and no transfer. Speaks naturally and handles interruptions. If she can't help, she transfers or takes a callback.
3
Appointment booked, confirmation texted
Real bookings on your calendar in seconds. Customer gets an SMS confirmation, and the booking is waiting in your dashboard.
Bilingual on the first hello
Habla español, sin acento de robot.
Mae auto-detects English or Spanish on every caller's first word, with no menu and no transfer. The same voice handles both languages in the same call.
These are real recordings from a Brevard County pilot, not a demo reel.
Domex Lawn Care · Mae × Mike Johnson
Mike calls Domex Lawn Care for weekly mowing. Booked on the calendar in 62 seconds.
In your dashboard
Every call shows up here right away.
Transcript, recording, summary, outcome, auto-generated the moment a call ends. Search by name, phone, or service. Reply from the same screen. No app to install.
- Auto summary you can copy into your CRM
- Full transcript + the audio recording
- One-tap reschedule, refund, or SMS reply
MJ
Domex Lawn Care · Mike Johnson
Thu · 62 sec · weekly mowing
Summary
Auto-generated
New prospect calling for weekly lawn mowing in Melbourne, off US 1. Quarter-acre lot. Booked weekly service starting Thursday at 9 AM. SMS confirmation sent.
Outcome
BookedThursday · 9:00 AM
What you can do
- Listen to the full recording
- Read the line-by-line transcript
- Edit or reschedule the appointment
- Reply with SMS from the inbox
Who it's for
Built for five kinds of local service businesses.
Each comes with a ready-made receptionist template and sensible defaults. Tap any card for details.
Salons & barbers
Books the right stylist at the right time. Knows your service menu and how long a balayage actually takes.
See the playbook →Handymen & trades
Triages emergencies, takes callbacks for quote-first jobs, dispatches without you putting down the wrench.
See the playbook →Auto services
Captures the quote brief (year, make, model, symptom) before you call back. Books oil changes in real time.
See the playbook →Pet services
Books grooms and visits. Recognizes returning customers and their pets by name.
See the playbook →Group fitness & instruction
Class signups, drop-in pricing, and waitlists. Yoga, pilates, music schools, tutoring.
See the playbook →Other local service business?
Same product, no pre-built template yet. We'll set up Mae live with you over a 30-minute call.
From the field
From our customers.
Real calls. Real bookings. Real numbers from the field.
15
calls Mae handled
last week
last week
7
new bookings
confirmed
confirmed
0
calls Mike
had to answer
had to answer
Domex Lawn Care · Brevard County, FL · numbers from Mike's quote below
Trades
Pricing
Simple, transparent, no contracts.
Start free, no credit card. Cancel anytime. Each plan is a flat monthly rate with a clear minute allowance, and alerts at 80% and 100% of it so you can upgrade in time. Once the allowance is used, calls forward to your own phone, or go to voicemail if no forwarding number is set. No surprise per-minute bills, ever.
Starter
$49/ month
Solo operator. Single number, single calendar.
- 200 call minutes per month
- Bookings on the built-in PorchBell calendar
- Missed-call SMS text-back
- Recording and transcript on every call
- Email support
Most popular
Growth
$99/ month
Small team with multiple staff or services.
- 600 call minutes per month
- Everything in Starter, plus:
- Multiple staff and resources
- Services with different appointment lengths
- Rings your cell first, then Mae picks up
- Priority email and SMS support
Pro
$199/ month
Multi-resource shops, classes, quote-first jobs.
- 1,500 call minutes per month
- Everything in Growth, plus:
- Recurring appointments
- Class and group bookings
- Callback tracking for jobs that need a quote
- Phone support
All plans include a local phone number, spam and robocall screening, emergency call routing, A2P 10DLC registration, and mandatory recording disclosure. Annual plans available on request.
Local team · Rockledge, FL
Hands-on setup and support
A local team handles setup and support. In-person setup in Brevard County and video onboarding everywhere else in the US.
Recording disclosure baked in
Every call opens with a recording notice designed for Florida and other all-party consent states.
A2P 10DLC registered
Texts are sent through a carrier-registered A2P 10DLC campaign for reliable delivery.
Your data, your control
Recordings and transcripts live in your dashboard. Export or delete anything, anytime. No model training on your data.
FAQ
Common questions.
The questions we hear most on sales calls, with straight answers.
How fast can I get up and running?
Most businesses are answering calls the same day. We pick a phone number with you, walk you through your services and hours, and run a test call together. If you want full setup support, we will do that in person if you are in Brevard County, or by video call anywhere else.
Does it work with my existing phone number?
Yes. Two options: keep your existing number and forward unanswered calls to a new local number we set up, or port your number to us for free. Most businesses keep their existing number on day one. Porting takes about a week and costs nothing.
What do I need to provide to get started?
Your business name, your service list with rough pricing, your hours, and how you want missed calls handled. We bring everything else. You do not need any new hardware, app, or carrier change.
Will she sound like a robot?
No. Mae uses natural conversational speech, handles interruptions, and adapts her tone to the caller. We send you a recording of every call so you can hear for yourself.
What happens if she cannot answer a question?
She transfers to your cell, takes a callback request, or does whatever you have told her to do for that scenario. You set the rules in the dashboard. She does not make things up.
Not ready for a demo?
Get on the launch list.
We open up new verticals one at a time. Tell us what kind of business you run and we'll let you know when PorchBell is ready for you.
See it for yourself
Hear PorchBell answer a real call.
15 minutes. We'll show you PorchBell handle a live call for your kind of business, and walk you through what setup looks like.
hello@porchbell.com · Rockledge, FL