Mae took 15 calls for us last week and booked 7. I haven't picked up the phone myself in days. The missed-call texts get answered before I'd even know I missed the call.
Domex Lawn Care
Lawn care · Brevard County, FL
24/7 voice receptionist · habla españolNever miss another
Never miss another
customer call.
That's Mae picking up so you don't have to. 62 seconds. Booked.
15-min demo
No credit card
Setup in a day
Bilingual EN/ES
Real call · 62 sec
DX
Domex Lawn Care
Brevard County, FL · live PorchBell line
Tap to play. 62 sec.
Mike calls Domex Lawn Care for weekly mowing. Mae offers three real slots and books Thursday at 9 AM.
Why we exist
Built by the people who pick up the phone.
The big national answering services were built for big national companies. They quote per-minute pricing, lock you into setup fees, and serve every industry the same way. The newer voice tools were built for tech-savvy users who can wire up an integration.
Neither was built for the plumber, the stylist, or the dog groomer two blocks over. So we built PorchBell.
A 24/7 voice receptionist with a real persona, real booking logic for real service businesses, and a flat monthly price you can read off the sign on a truck.
24/7
Always answering
< 1s
Average pickup time
EN + ES
Bilingual, auto-detected
100%
Recordings + transcripts
The problem
Every missed call is a job you just lost.
You are on the truck, in the chair, or in a session. The phone rings. You cannot answer. Industry research is consistent on what happens next, and the numbers are not in your favor.
6 in 10
callers hang up on voicemail
Most people will not leave a message. They move on to the next listing on the search results.
8 in 10
never call back
Even when they leave a voicemail, most callers never try again. The window to win the job closes inside a minute.
Under 1 min
before they try the next business
On Google or Apple Maps, your competitor is the next tap away. Silence loses to anyone who picks up.
Want the math against your own call volume? Book a demo and we'll pull the numbers from your existing line.
How it works
Three steps, zero IVR menu hell.
No app to download, no new system to learn, no “press 1 for sales” trees that frustrate every customer who calls.
1
Caller dials your business number
Your existing number, or a new local one we set up. The phone rings on your cell first if you want a chance to grab it.
2
PorchBell picks up when you can't
Trained on your services, hours, and FAQs. Auto-detects English or Spanish on the first hello, with no menu and no transfer. Sounds like a real person, never reads from a script. If she can't help, she transfers or takes a callback.
3
Appointment booked, confirmation texted
Real bookings on your calendar in seconds. Customer gets an SMS confirmation. You wake up to filled days, not voicemail.
Bilingual on the first hello
Habla español. Sin acento robot.
Mae auto-detects English or Spanish on every caller's first word. No menu. No transfer. No missed customer. The same voice handles both languages from the same call.
These are real recordings from a Brevard County pilot, not a demo reel. Same Mae, both languages.
Domex Lawn Care · Mae × Mike Johnson
Mike calls Domex Lawn Care for weekly mowing. Booked on the calendar in 62 seconds.
In your dashboard
Every call shows up here right away.
Transcript, recording, summary, outcome, auto-generated the moment a call ends. Search by name, phone, or service. Reply from the same screen. No app to install.
- Auto summary you can copy into your CRM
- Full transcript + the audio recording
- One-tap reschedule, refund, or SMS reply
MJ
Domex Lawn Care · Mike Johnson
Thu · 62 sec · weekly mowing
Summary
Auto-generated
New prospect calling for weekly lawn mowing in Melbourne, off US 1. Quarter-acre lot. Booked weekly service starting Thursday at 9 AM. SMS confirmation sent.
Outcome
BookedThursday · 9:00 AM
What you can do
- Listen to the full recording
- Read the line-by-line transcript
- Edit or reschedule the appointment
- Reply with SMS from the inbox
Who it's for
Built for the businesses we know cold.
Five verticals with pre-built persona templates and the right defaults out of the box. Tap any card for the deep dive.
Salons & barbers
Books the right stylist at the right time. Knows your service menu and how long a balayage actually takes.
See the playbook →Handymen & trades
Triages emergencies, takes callbacks for quote-first jobs, dispatches without you putting down the wrench.
See the playbook →Auto services
Captures the quote brief (year, make, model, symptom) before you call back. Books oil changes in real time.
See the playbook →Pet services
Books grooms and visits. Recognizes returning customers and their pets by name.
See the playbook →Group fitness & instruction
Class signups, drop-in pricing, and waitlists. Yoga, pilates, music schools, tutoring.
See the playbook →Other local service business?
Same product, no pre-built template yet. We'll set up Mae live with you over a 30-minute call.
From the field
From our customers.
Real calls. Real bookings. Real numbers from the field.
15
calls Mae handled
last week
last week
7
new bookings
confirmed
confirmed
0
calls Mike
had to answer
had to answer
Domex Lawn Care · Brevard County, FL · numbers from Mike's quote below
Trades
Pricing
Simple, transparent, no contracts.
Cancel anytime. Overage billed at $0.15/min, flat across all plans. No tiered escalation, no surprises.
Starter
$49/ month
Solo operator. Single number, single calendar.
- 200 call minutes per month
- Inbound bookings to native calendar
- Missed-call SMS text-back
- Recording and transcript on every call
- Email support
Most popular
Growth
$99/ month
Small team with multiple staff or services.
- 600 call minutes per month
- Everything in Starter, plus:
- Multiple staff and resources
- Variable-duration services
- Forward-to-cell with voice fallback
- Priority email and SMS support
Pro
$199/ month
Multi-resource shops, classes, quote-first jobs.
- 1,500 call minutes per month
- Everything in Growth, plus:
- Recurring appointments
- Class and group bookings
- Quote-first jobs with callback flow
- Phone support
All plans include a local Twilio number, A2P 10DLC registration, and mandatory recording disclosure. Annual plans available. Ask during your demo.
Founder · Melbourne, FL
Andrei Cabrera, founder
Local founder, hands-on support. Face-to-face setup if you're in Brevard County. Video onboarding anywhere else in the US. Either way I do it myself.
Recording disclosure baked in
Every call opens with a mandatory disclosure clause. Two-party consent compliant in Florida and every US state.
A2P 10DLC registered
SMS flows through registered brand and campaign IDs. No carrier filtering, no message drops.
Your data, your control
Recordings and transcripts live in your dashboard. Export or delete anything, anytime. No model training on your data.
FAQ
Common questions.
The objections we hear most on sales calls. Real answers, no hedging.
How fast can I get up and running?
Most businesses are live the same day they sign up. We pick a phone number with you, walk you through your services and hours, and run a test call together. If you want a full white-glove setup, we will do that in person if you are in Brevard County, or by video call anywhere else.
Does it work with my existing phone number?
Yes. Two options: keep your existing number and forward unanswered calls to a new local number we set up, or port your number to us for free. Most businesses keep their existing number on day one. Porting takes about a week and costs nothing.
What do I need to provide to get started?
Your business name, your service list with rough pricing, your hours, and how you want missed calls handled. We bring everything else. You do not need any new hardware, app, or carrier change.
Will she sound like a robot?
No. Mae uses natural conversational speech, handles interruptions, and adapts her tone to the caller. Most people do not realize they are talking to an automated voice unless they are told. We send you a recording of every call so you can hear for yourself.
What happens if she cannot answer a question?
She transfers to your cell, takes a callback request, or does whatever you have told her to do for that scenario. You set the rules in the dashboard. She does not make things up.
Not ready for a demo?
Get on the launch list.
We open up new verticals one at a time. Tell us what kind of business you run and we'll let you know when PorchBell is ready for you.
See it for yourself
Hear PorchBell answer a real call.
15 minutes. We'll show you PorchBell handle a live call for your kind of business, and walk you through what setup looks like.
hello@porchbell.com · Melbourne, FL