From signup to first booked call in 15 minutes.
PorchBell is built so a busy owner can set it up between appointments. No engineer, no IVR menus, no per-minute pricing calculator. Three steps and your phone never rings unanswered again.
Three steps, zero IVR menu hell.
No app to download, no new system to learn, no “press 1 for sales” trees that frustrate every customer who calls.
Caller dials your business number
Your existing number, or a new local one we set up. The phone rings on your cell first if you want a chance to grab it.
PorchBell picks up when you can't
Trained on your services, hours, and FAQs. Auto-detects English or Spanish on the first hello, with no menu and no transfer. Sounds like a real person, never reads from a script. If she can't help, she transfers or takes a callback.
Appointment booked, confirmation texted
Real bookings on your calendar in seconds. Customer gets an SMS confirmation. You wake up to filled days, not voicemail.
What happens on a call
- 1
Caller dials your business
They call the number on your Google Business Profile, your sign, or a Google ad. If your line is busy or after hours, your existing carrier forwards the call to PorchBell. Customers never see a different number.
- 2
Mae picks up on the first ring
A warm voice greets them by your business name, mentions the call may be recorded for quality, and asks how she can help. Mae speaks English and Spanish and switches automatically based on what she hears.
- 3
She answers FAQs in your own words
Hours, location, parking, pricing, what services you offer, what you don't. Everything you set up in the dashboard. If she doesn't know, she takes a message and texts it to you.
- 4
She books appointments on your calendar
Mae checks your availability against your weekly hours, overrides, and (optionally) your connected Google Calendar. She offers real open slots, confirms the details, and writes the appointment to your dashboard plus your Google Calendar.
- 5
If they hang up, she texts back
Every missed call gets a friendly SMS within seconds: 'Hi, this is Mae at [your business]. Sorry I missed you. Want to text me what you needed?' Most callers reply. You see the whole thread in your unified inbox.
Andrei Cabrera, founder
Local founder, hands-on support. Face-to-face setup if you're in Brevard County. Video onboarding anywhere else in the US. Either way I do it myself.
Recording disclosure baked in
Every call opens with a mandatory disclosure clause. Two-party consent compliant in Florida and every US state.
A2P 10DLC registered
SMS flows through registered brand and campaign IDs. No carrier filtering, no message drops.
Your data, your control
Recordings and transcripts live in your dashboard. Export or delete anything, anytime. No model training on your data.
Common questions.
The objections we hear most on sales calls. Real answers, no hedging.
How fast can I get up and running?
Most businesses are live the same day they sign up. We pick a phone number with you, walk you through your services and hours, and run a test call together. If you want a full white-glove setup, we will do that in person if you are in Brevard County, or by video call anywhere else.
Does it work with my existing phone number?
Yes. Two options: keep your existing number and forward unanswered calls to a new local number we set up, or port your number to us for free. Most businesses keep their existing number on day one. Porting takes about a week and costs nothing.
What do I need to provide to get started?
Your business name, your service list with rough pricing, your hours, and how you want missed calls handled. We bring everything else. You do not need any new hardware, app, or carrier change.
Will she sound like a robot?
No. Mae uses natural conversational speech, handles interruptions, and adapts her tone to the caller. Most people do not realize they are talking to an automated voice unless they are told. We send you a recording of every call so you can hear for yourself.
What happens if she cannot answer a question?
She transfers to your cell, takes a callback request, or does whatever you have told her to do for that scenario. You set the rules in the dashboard. She does not make things up.
Get on the launch list.
We open up new verticals one at a time. Tell us what kind of business you run and we'll let you know when PorchBell is ready for you.
Hear PorchBell answer a real call.
15 minutes. We'll show you PorchBell handle a live call for your kind of business, and walk you through what setup looks like.
hello@porchbell.com · Melbourne, FL