Most businesses are answering calls the same day.
PorchBell is built so a busy owner can set it up between appointments. No engineer, no IVR menus, no per-minute pricing calculator. Three steps and every call gets answered.
Three simple steps with no phone menus.
No app to download, no new system to learn, no “press 1 for sales” trees that frustrate every customer who calls.
Caller dials your business number
Your existing number, or a new local one we set up. The phone rings on your cell first if you want a chance to grab it.
PorchBell picks up when you can't
Trained on your services, hours, and FAQs. Auto-detects English or Spanish on the first hello, with no menu and no transfer. Speaks naturally and handles interruptions. If she can't help, she transfers or takes a callback.
Appointment booked, confirmation texted
Real bookings on your calendar in seconds. Customer gets an SMS confirmation, and the booking is waiting in your dashboard.
What happens on a call
- 1
Caller dials your business
They call the number on your Google Business Profile, your sign, or a Google ad. If your line is busy or after hours, your existing carrier forwards the call to PorchBell. Customers never see a different number.
- 2
Mae picks up on the first ring
A warm voice greets them by your business name, mentions the call may be recorded for quality, and asks how she can help. Mae speaks English and Spanish and switches automatically based on what she hears.
- 3
She answers FAQs in your own words
Hours, location, parking, pricing, what services you offer, what you don't. Everything you set up in the dashboard. If she doesn't know, she takes a message and texts it to you.
- 4
She books appointments on your calendar
Mae checks your availability against your weekly hours, overrides, and (optionally) your connected Google Calendar. She offers real open slots, confirms the details, and writes the appointment to your dashboard plus your Google Calendar.
- 5
If they hang up, she texts back
Every missed call gets a friendly SMS within seconds: 'Hi, this is Mae at [your business]. Sorry I missed you. Want to text me what you needed?' You see the whole thread in your unified inbox.
Hands-on setup and support
A local team handles setup and support. In-person setup in Brevard County and video onboarding everywhere else in the US.
Recording disclosure baked in
Every call opens with a recording notice designed for Florida and other all-party consent states.
A2P 10DLC registered
Texts are sent through a carrier-registered A2P 10DLC campaign for reliable delivery.
Your data, your control
Recordings and transcripts live in your dashboard. Export or delete anything, anytime. No model training on your data.
Common questions.
The questions we hear most on sales calls, with straight answers.
How fast can I get up and running?
Most businesses are answering calls the same day. We pick a phone number with you, walk you through your services and hours, and run a test call together. If you want full setup support, we will do that in person if you are in Brevard County, or by video call anywhere else.
Does it work with my existing phone number?
Yes. Two options: keep your existing number and forward unanswered calls to a new local number we set up, or port your number to us for free. Most businesses keep their existing number on day one. Porting takes about a week and costs nothing.
What do I need to provide to get started?
Your business name, your service list with rough pricing, your hours, and how you want missed calls handled. We bring everything else. You do not need any new hardware, app, or carrier change.
Will she sound like a robot?
No. Mae uses natural conversational speech, handles interruptions, and adapts her tone to the caller. We send you a recording of every call so you can hear for yourself.
What happens if she cannot answer a question?
She transfers to your cell, takes a callback request, or does whatever you have told her to do for that scenario. You set the rules in the dashboard. She does not make things up.
Get on the launch list.
We open up new verticals one at a time. Tell us what kind of business you run and we'll let you know when PorchBell is ready for you.
Hear PorchBell answer a real call.
15 minutes. We'll show you PorchBell handle a live call for your kind of business, and walk you through what setup looks like.
hello@porchbell.com · Rockledge, FL